Automated calls and text messages are a part of our modern, 24/7, connected lifestyle and an efficient communication tool for schools. However, automated messages can also be unwanted, and year after year they are a top source of consumer complaints received by the Federal Communications Commission (FCC). Years ago the agency announced regulations relating particularly to landlines and the implementation of the do-not-call list. Recently, the FCC also issued some clarifications to the rules that govern the practice of sending cell phone messages to parents and others in your school community.
Read this NAIS legal advisory for background and recent updates concerning the law in this area, as well as best practices for schools to ensure both compliance and effective communication.
- Read the full NAIS Legal Advisory: Advisory Automated Calls and Texts Oct 2016.pdf